Track your order

Enter the order number from your confirmation email with the billing email address you used, and the form below shows where the consignment has reached. Clay And Bloom also sends the carrier’s tracking link by email and SMS as soon as your order is collected.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Bulky items travel on a freight service, whose tracking updates when the consignment changes depot rather than at every handling step — expect fewer scans than a small parcel.

What the stages mean

  • Processing — confirmed and on the bench. Handling is 3 business days: inflatables inflated and listened to, solar units put in daylight, valves and patches counted in.
  • Dispatched — collected and scanned by the carrier. Tracking is live from here.
  • In transit — moving between hubs or depots. Expect 5–12 business days.
  • Out for delivery — with the vehicle today. Keep the phone reachable and the amount ready if you chose Cash on Delivery.

If tracking stops moving

A quiet day usually means a hub transfer, and summer congestion makes them longer. If nothing changes for more than 48 hours, or a failed attempt appears that nobody made, email shop@clayandbloom.shop with your order number and we will chase Delhivery Heavy / VRL ourselves.

The windows we work to

Order to doorstep is normally 6–15 business days. Hill and island PIN codes can add a day or two. Everything ships from Jaipur, Rajasthan, Monday to Saturday. We do not promise delivery for a specific date.

When it arrives

Film the unboxing, then inflate or switch on the same day rather than the morning of the party. A leak, a cracked panel or a dead LED is settled on that clip within 48 hours of delivery, at our cost.